Microsoft Dynamics CRM Solutions
Recommended for Sales Productivity
– MS CRM Online Professional
Recommended for Marketing and Service Professionals
– MS CRM Online Enterprise
Dynamics CRM
Professional
$65.00/month
Includes these features:
•New: Social listening
•New: Social analysis
•Workflows and approvals
•Sales automation
•Customer service automation
•Sales campaigns
•Reports and personal dashboards
•Integration via web services
•Mobile access
•Access to customizations and extensions
Dynamics CRM
Enterprise
$200.00/month
Includes everything in Professional plus:
•Microsoft Dynamics Marketing
•Collaborative case management
•Brand management
•Return on marketing investment
•Knowledge management
•Social care
•Web chat
•Unified service desk
